FAQ
Most frequent questions and answers
- Delivery is a flat rate of ksh 600
- You can expect your order 24 hours within placing order, unless placed after Friday 3pm, then it will be delivered the following Monday
We uphold safe and secure online payment through iPay (credit card or MPesa). Our entire site is under an SSL (Secure Sockets Layer) certificate, which ensures that all of your private data is encrypted. If you don’t feel comfortable ordering online, you may purchase through any of our retail partners.
Unfortunately, no. We must receive payment in full before dispatching your order.
Our Customer Service Line (+254112316034) is open during normal business hours: M-F 09:00 – 17:00. You may also reach us by email on [email protected]
Nairobi, Kilimani, Chania Avenue, CMS Africa House, 6th floor , suite B2
Ring, Imou, Tenda